coaching corner

At Hannah Syers Communications, it’s not just about what you say—it’s about how you say it, how you lead, and how you connect. 

With over 14 years of experience helping businesses and individuals find their voice and sharpen their skills, we offer bespoke training designed to make sure you’re ready to thrive in any room, with any audience.  

Whether it’s media training to help you handle the spotlight (and those awkward questions), management training to turn you into the kind of leader people actually want to follow, or client service excellence training to help your team deliver experiences that get customers coming back for more—I’ve got you covered.  

This isn’t boring, cookie-cutter training. It’s personal, practical, and cut through with a healthy dose of reality and relatability. Our sessions are tailored to make a real difference—whether you’re prepping for a big pitch, managing a team in need of some TLC - Let’s make your skills shine.

Client service isn’t just about keeping customers happy—it’s about standing out, building trust, and delivering memorable experiences that set you apart. The Client Service Excellence Training I offer is designed to give you the tools, confidence, and strategies to not only meet expectations but exceed them—every time.  

In this training, you’ll learn how to strengthen relationships, communicate effectively, and handle even the trickiest situations with ease. Whether it’s upping your game in difficult conversations, creating moments that wow clients, or learning how to diffuse tensions while keeping your cool, this is about equipping you to be the best version of yourself when it matters most.  

The takeaway? You’ll walk away with practical skills and a renewed sense of confidence—ready to deliver excellence that not only delights your clients but keeps them coming back for more. Better service, better relationships, better results—it all starts here.

Great management isn’t about having all the answers or throwing your weight around—it’s about bringing out the best in your team, building trust, and leading in a way that inspires loyalty and results. The Management Training I develop is designed to help you level up your leadership skills, whether you’re just stepping into a management role or looking to refine how you lead.  

This isn’t about corporate clichés or cookie-cutter advice. It’s about giving you the tools to navigate real-world challenges—like handling difficult conversations, motivating a team that’s run out of steam, or learning how to delegate without breaking into a cold sweat. You’ll gain a deeper understanding of what makes people tick, how to communicate with clarity and empathy, and how to lead with confidence, even when the pressure’s on.  

By the end of the training, you won’t just feel more prepared—you’ll feel like a manager people want to follow. Stronger leadership, happier teams, and better results for your organisation—it all starts with you. Ready to show them how it’s done?

The media spotlight can feel daunting, but with the right training, you’ll be ready to own it with confidence, composure, and clarity. The Media Training I create is designed to help you navigate interviews, press appearances, and public statements like a pro—whether you’re facing tough questions, selling your story, or just trying to avoid becoming tomorrow’s headline for all the wrong reasons.  

This training is all about you—your voice, your message, and how to deliver it with impact. You’ll learn how to craft clear, compelling soundbites, handle tricky or unexpected questions without missing a beat, and feel totally at ease whether you’re speaking on camera, over the phone, or in front of a live audience.  

By the end of it, you’ll have the tools and confidence to stay in control of your narrative, communicate with authority, and leave your audience (or the journalist grilling you) with exactly the impression you want to make. Media moments don’t have to be stressful—they can be an opportunity. Let’s make sure you’re ready to seize it.